As a member of the C&S Wholesale Grocers family of companies, SpartanNash is a food solutions company that delivers the ingredients for a better life. A distributor, wholesaler and retailer with a global supply chain network, SpartanNash distributes grocery and household goods, including fresh produce and the Our Family® portfolio of products, to locations in all 50 states.
Our braggingly happy team members — ranging from bakery managers to order selectors; from IT developers to vice presidents of finance; from HR Business Partners to export specialists — create braggingly happy customers spanning national accounts, independent and chain grocers, e-commerce retailers, U.S. military commissaries and exchanges, and the Company’s own brick-and-mortar grocery stores, pharmacies and fuel centers.
Ready to contribute to the success of our food solutions company? Apply now!
Location:
850 76th Street S.W. - Byron Center, Michigan 49315Position Summary:
This role is responsible for the day to day execution of all price hosting activities supporting corporate retail stores to include regular and promotional retail changes, electronic marketing and loyalty offers, invoice reconciliation, item authorizations, scale management and customer support.
Here’s what you’ll do:
Process all components of the direct store delivery (DSD) maintenance (e.g.. new item setups, store authorization, cost and retail changes, promotional allowances, etc.) in a timely and efficient manner.
Build and process promotional offers (e.g. weekly ads, electronic marketing and loyalty programs, price changes, fuel rewards, scale management, product anchor groups, item authorization status, etc.) supporting all store level pricing activity.
Perform invoice reconciliation process for all DSD vendors servicing corporate stores.
Identify and research discrepancies, resolve out of tolerance invoices and follow up with applicable internal department (i.e. category management, retail store, etc.) and/or DSD vendor as needed.
Verify complex promotional offers and electronic marketing offers as applicable via the department lab system.
Research and resolve calls placed through the pricing hotline serving as the final touch point for all information flowing to corporate retail systems to include back door receiving, scanning, scales and point of sale applications.
Follow best customer service practices to support the internal and external customer on issues and questions relating to item data, promotional offers, rewards, authorizations, scales, etc.
Additional responsibilities may be assigned as needed.
Here’s what you’ll need:
High school diploma or GED (required)
Two years of retail, scanning, vendor receiving, customer service and/or data entry experience preferred.
Good written and verbal communication skills; ability to interface with internal associates and external vendors.
Must have strong attention to detail and organization skills.
Ability to meet deadlines with high level of accuracy.
Basic mathematical skills and strong typing/10-key skills.
Proficient in MS Office applications (i.e. Word and Excel).
Must be willing to support seven-day retail operations with weekend availability
Physical Requirements:
The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
May be required to lift and/or move 20 pounds. The associate is frequently required to sit/stand/walk. While performing the duties of this position, the associate is subject to a typical office environment and is rarely exposed to outside weather conditions. Temperatures may vary for those subject to any of the following areas: computer/server room, print shop, production area). The noise level in the work environment is usually low to moderate but may be high in distribution settings. Travel requirements vary by assignment.
As part of our People First culture, SpartanNash is proud to offer a robust and competitive Total Rewards benefits package.
SpartanNash is an Equal Opportunity Employer that invests in Associate development, recognizes and celebrates success, fosters two-way communication, and promotes a sense of belonging. We are committed to providing equal employment opportunities to all individuals, including those with disabilities and Veterans.
We are not able to sponsor work visas for this position.
