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Director, National Accounts

As a member of the C&S Wholesale Grocers family of companies, SpartanNash is a food solutions company that delivers the ingredients for a better life. A distributor, wholesaler and retailer with a global supply chain network, SpartanNash distributes grocery and household goods, including fresh produce and the Our Family® portfolio of products, to locations in all 50 states.

Our braggingly happy team members — ranging from bakery managers to order selectors; from IT developers to vice presidents of finance; from HR Business Partners to export specialists — create braggingly happy customers spanning national accounts, independent and chain grocers, e-commerce retailers, U.S. military commissaries and exchanges, and the Company’s own brick-and-mortar grocery stores, pharmacies and fuel centers.

Ready to contribute to the success of our food solutions company? Apply now!

Location:

850 76th Street S.W. - Byron Center, Michigan 49315

Position Summary:

This role is responsible to develop and implement a sales strategy for increasing sales and profits through one strategic or several large, complex national or global accounts/customers. Responsible for calling on accounts, developing and coordinating sales presentations, and ensuring adequate sales service

Here's what you’ll do:

  • Manage and develop assigned customer relationships to achieve desired volume and financial goals.

  • Provide sales direction, support and information to both the customer and corporate support teams. Establishes strong relationships with executives and provides thought leadership on industry/category dynamics and retail execution.

  • Plan, forecast and budget for continued growth aligned with the business objectives of the customer.

  • Drives performance (volume, profit and share) at designated account(s) through strategic planning and selling. Manages superior execution of customer plan across multiple geographies through effective communication, coordination and leadership.

  • Coordinate the introduction of new products and/or programs for the customer.

  • Responds to and communicates the customers specific program and product request to all business units involved.

  • Responsible for monthly, quarterly, and annual sales reporting versus plan. Present quarterly and annual business reviews to the customer and management.

  • Lead new business growth strategies by planning, managing and utilizing multiple resources available through the company's locations.

  • Annually develop and implement marketing strategies to support National Accounts growth and customer satisfaction in the areas of education, new product ideas, and cost/revenue concepts. Develop budget and funding plans to support activities.

  • Develop and secure new customers through prospecting, qualifying, building relationships and working with cross functional teams to build financial models and develop comprehensive on-boarding processes.

  • Responsible for department management including staffing, training, performance management and career development of associates, and developing and monitoring department goals.

  • Develop and monitor department budget as required.

  • Additional responsibilities may be assigned as needed.

Here’s what you’ll need:

  • Bachelor's Degree (Required) Business Administration or other related field. An equivalent combination of education and/or experience will be considered.

  • Masters degree preferred.

  • Ten years wholesale distribution sales/operations experience.

  • Five years' experience in overall sales management in high volume consumer product goods (CPG) industry.

  • Excellent oral and written communication skills, multi-task oriented and good public speaking skills.

  • Experience working across business units to leverage resources and capabilities to accomplish company goals.

  • Ability to link strategies and objectives to tactics.

  • Strong leadership abilities together with capability to work in a hands-on environment.

  • Excellent analytical, negotiation, problem solving and decision-making skills.

  • Proficient in MS Office including Excel, Word and PowerPoint.

  • Ability to travel 40% of time.

Physical Requirements:

The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

May be required to lift and/or move 20 pounds. The associate is frequently required to sit/stand/walk. While performing the duties of this position, the associate is subject to a typical office environment and is rarely exposed to outside weather conditions. Temperatures may vary for those subject to any of the following areas: computer/server room, print shop, production area). The noise level in the work environment is usually low to moderate but may be high in distribution settings. Travel requirements vary by assignment.

As part of our People First culture, SpartanNash is proud to offer a robust and competitive Total Rewards benefits package.

SpartanNash is an Equal Opportunity Employer that invests in Associate development, recognizes and celebrates success, fosters two-way communication, and promotes a sense of belonging. We are committed to providing equal employment opportunities to all individuals, including those with disabilities and Veterans.

We are not able to sponsor work visas for this position.

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Putting People First

Just what do we mean when we say that SpartanNash has a People First culture? Helping others feel valued and recognized for their work, providing helpful feedback to help coworkers improve, and rewarding winning performance are all ways that we can – and do – live this culture on a daily basis.

Learn More About Our Culture

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Join Our Family

At SpartanNash, people matter. We want to hire and retain talented individuals, then help them succeed with our Careers for a Better Life. If that’s you, let’s find your next role at our food solutions company.

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