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Operations Supervisor

At SpartanNash, we deliver the ingredients for a better life through customer-focused innovation. We do this for our supply chain customers and U.S. military commissaries, retail store guests and, most importantly, our Associates. In fact, we see a day when each will say, “I can’t live without them.”

Our SpartanNash family of Associates is 17,000 strong, ranging from bakery managers to order selectors; from IT developers to vice presidents of finance; from HR Business Partners to export specialists. Each of them plays an integral role in SpartanNash’s People First culture, Operational Excellence and Insights that Drive Solutions. Ready to contribute to the success of our food solutions company? Apply now!


850 76th Street S.W. - Byron Center, Michigan 49315

Job Description:

2nd Shift

Must be able to work Sundays

Position Summary:

This role is responsible to supervise the day-to-day warehouse department activities within assigned area(s) such as shipping, receiving, selection, loading, storage, etc. Assigns work to distribution associates and ensures productivity, accuracy, excellent customer service, safe work environment and efficient operations; and trains associates as necessary.

Here’s what you’ll do:

  • Supervise the day-to-day warehouse department activities within assigned area(s) such as shipping, receiving, selection, loading, storage, etc.

  • Work with cross-functional departments as it relates to the distribution center operations and ensure prompt and timely resolution of any issues.

  • Schedule and assign work to warehouse associates to complete workload in a timely and efficient manager while maintaining productivity, accuracy, excellent customer service and safe work environment; plan and schedule activities to control costs on labor and supplies.

  • Maintain warehouse related reporting on related KPI's. Ensure the health, safety, cleanliness and security of the work environment.

  • This may include but is not limited to:

- Ensure compliance with distribution procedures and governmental regulations (i.e., safety, sanitation, etc.) and promote and reinforce safety and security awareness;

- Oversee and ensure the cleanliness of the work environment;

- Ensure proper maintenance of and report any issues related to equipment; and

- Report and/or address any issues or work-related injuries and participate in any investigations as required.

  • Work with warehouse leads to coordinate day-to-day scheduling of associates based on resources, volume, etc.

  • Ensure team lead is properly training associates; assist with training team on changes in processes and procedures.

  • Coordinate and lead pre-shift meetings and ensure timely communication with associates on various topics (i.e., distribution procedures, safety, human resources programs, etc.).

  • Responsible for department management including staffing, training, performance management and career development of associates, and developing and monitoring department goals.

  • May be responsible to assist with labor agreement administration, as necessary.

  • Additional responsibilities may be assigned as needed.

Here’s what you’ll need:

  • High School Graduate or Equivalent (GED).

  • Three years Warehouse distribution experience preferred.

  • One year Supervisory or lead experience required.

  • Good written and verbal communication skills.

  • Good organization, prioritization, problem-solving and decision-making skills.

  • Must be able to multi-task and have good follow through to meet deadlines.

  • Must have good leadership and training skills; ability to work with all levels of management and line associates.

  • Ability to work flexible hours based on business needs.

  • Proficient in MS Office (Excel and Word).

  • Knowledge of Warehouse Management Systems

Physical Requirements:

The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Must frequently sit, walk and stand, use hands to handle, grasp, and twist objects, tools, or controls, and use both feet for repetitive movements as in operating foot controls. Must frequently walk, talk, crouch, kneel, bend, stoop, twist, and reach with the hands and arms. Ability to lift up to 75 pounds with assistance as needed. While performing the duties of this position, employees are subject to a warehouse environment and may frequently be exposed to changes in temperature and humidity based on assignment. The noise level in the work environment is usually moderate to high. Employees must be able to work weekends, holidays, days and night hours, and overtime as necessary and as assigned, and must be able to work in the condition specified for 8-10 hours shift as assigned. Travel requirements vary by assignment.

As part of our People First culture, SpartanNash is proud to offer a robust and competitive Total Rewards benefits package.

SpartanNash is an Equal Opportunity Employer, including disability and veteran, that celebrates diversity and believes employing a diverse workforce is key to our success. We are committed to providing equal employment opportunities to all individuals.

We are not able to sponsor work visas for this position.

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Putting People First

Just what do we mean when we say that SpartanNash has a People First culture? Helping others feel valued and recognized for their work, providing helpful feedback to help coworkers improve, and rewarding winning performance are all ways that we can – and do – live this culture on a daily basis.

Learn More About Our Culture

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At SpartanNash, people matter. We want to hire and retain the best, then help them succeed. If that’s you, let’s find your next role at our food solutions company.

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