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Load Planner, Senior

At SpartanNash, we deliver the ingredients for a better life through customer-focused innovation. We do this for our supply chain customers and U.S. military commissaries, retail store guests and, most importantly, our Associates. In fact, we see a day when each will say, “I can’t live without them.”

Our SpartanNash family of Associates is 17,000 strong, ranging from bakery managers to order selectors; from IT developers to vice presidents of finance; from HR Business Partners to export specialists. Each of them plays an integral role in SpartanNash’s People First culture, Operational Excellence and Insights that Drive Solutions. Ready to contribute to the success of our food solutions company? Apply now!


5752 Wheeler Rd, - Indianapolis, Indiana 46216

Job Description:

Position Summary:

This role is responsible to negotiate contracts, freight and spot market rates with shippers and carriers to achieve targeted profit and budget. Monitor freight loads, and investigate and resolve load issues in timely manner. Plan and implement programs as necessary to improve routing and fleet utilization to be consistent with customer expectations and network needs. Participate in logistics business development for both internal and external sales.

Here's what you’ll do:

  • Responsible for logistics contract negotiation and administration for drivers and/or carriers as assigned.

  • Manage all load tendering transactions and expedition of freight through Lean Logistics transportation management system.

  • Negotiate with customers on contract rates and/or on spot quote basis with "for hire' cartage, insuring profitability on all miles traveled.

  • Negotiate rates with the shippers on behalf of Company fleets.

  • Responsible for on-boarding and educating drivers and/or carriers on service expectations, operational expectations and Company's distribution network.

  • Coordinate on-boarding with logistics team (i.e., TMS analyst, payment clerk, etc.).

  • Responsible for P&L review, ensuring profitable load planning, increase of revenue by truck, cost of equipment and preventative maintenance expenses.

  • Oversee and/or assist with data entry of information for fleet movements ensuring accuracy for driver reporting, customer reporting, and invoicing information.

  • Partner with logistics accounting to reconcile invoices and process claims as needed.

  • Act as subject matter expert for determining market cost and conditions, and participate in cross functional projects to support supply chain initiatives that includes meeting freight cost objective and cost benefit analysis.

  • Develop and determine carrier base for assigned business units; lead the creation and execution of bid proposals, negotiations with carrier base regarding contracts, pricing, etc. and selection of carriers to ensure profitability and to meet budgeted cost per mile.

  • Conduct contract carrier surveys, review and analyze results, and determine action steps as necessary.

  • Prepare scorecards and reports, and lead the carrier performance meetings.

  • Determine carrier market conditions and impact to the Company and publish market conditions to For Hire Cartage associates for comparable rate comparison.

  • Ensure a strong understanding of competitor rates and market conditions (cost per mile, operating capabilities, delivery schedules and timelines, etc.) and make recommendations for most efficient means of product delivery and to improve on-time delivery performance.

  • Act as a primary contact and as department subject matter expert for market cost and conditions.

  • Participate in special project analysis (i.e., open/closing facility).

  • Act as the point person for all Overages, Shortages, and Damages (OS&D) claims processing.

  • Responsible for determining liability, gathering all required documents, and working with accounting to ensure a resolution is achieved.

  • Additional responsibilities may be assigned as needed.

Here's what you’ll need:

  • Bachelor's Degree (Required) in Business Administration or other related field. An equivalent combination of education and/or experience will be considered.

  • Bachelor's Degree (Required) in Logistics

  • One (1) year of negotiation experience required. Experience with truckload rate negotiation, inbound transportation with common carriers, and Third Party Logistics and supply chain processes strongly preferred.

  • Three (3) years experience in Logistics, Supply Chain, Transportation operations or related area.

  • Experience with transportation optimization tools.

  • Strong written and verbal communication skills.

  • Strong organization, prioritization and multi-tasking skills.

  • Must have a strong commitment to customer service, solution execution and follow through.

  • Must be organized, detail orientated, team oriented and able to prioritize and handle multiple projects.

  • Familiarity with all transportation modes.

  • In-depth knowledge and understanding of DOT regulations, driver hours of service requirements, carrier pricing and warehouse operations.

  • Strong knowledge of freight carrier contracts and contract negotiation.

  • Highly proficient in Microsoft Office (Access, Excel, Word).

  • Ability to travel up to 10%.

Physical Requirements:

The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

May be required to lift and/or move 20 pounds. The associate is frequently required to sit/stand/walk. While performing the duties of this position, the associate is subject to a typical office environment and is rarely exposed to outside weather conditions. Temperatures may vary for those subject to any of the following areas: computer/server room, print shop, production area). The noise level in the work environment is usually low to moderate but may be high in distribution settings. Travel requirements vary by assignment.

As part of our People First culture, SpartanNash is proud to offer a robust and competitive Total Rewards benefits package.

SpartanNash is an Equal Opportunity Employer, including disability and veteran, that celebrates diversity and believes employing a diverse workforce is key to our success. We are committed to providing equal employment opportunities to all individuals.

We are not able to sponsor work visas for this position.

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Putting People First

Just what do we mean when we say that SpartanNash has a People First culture? Helping others feel valued and recognized for their work, providing helpful feedback to help coworkers improve, and rewarding winning performance are all ways that we can – and do – live this culture on a daily basis.

Learn More About Our Culture

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At SpartanNash, people matter. We want to hire and retain the best, then help them succeed. If that’s you, let’s find your next role at our food solutions company.

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