Skip to main content
a man and woman sitting at a desk with computers

IT Business Systems Analyst

At SpartanNash, we deliver the ingredients for a better life through customer-focused innovation. We do this for our supply chain customers and U.S. military commissaries, retail store guests and, most importantly, our Associates. In fact, we see a day when each will say, “I can’t live without them.”

Our SpartanNash family of Associates is 17,000 strong, ranging from bakery managers to order selectors; from IT developers to vice presidents of finance; from HR Business Partners to export specialists. Each of them plays an integral role in SpartanNash’s People First culture, Operational Excellence and Insights that Drive Solutions. Ready to contribute to the success of our food solutions company? Apply now!


850 76th Street S.W. - Byron Center, Michigan 49315

Job Description:

Position Summary:

This role is responsible to evaluate complex business requirements for enterprise business application integration within assigned area(s) and deliver new or modified software systems enhancements or integration solutions. Conduct analyses of the business process, data integrity and application(s) and partner with cross-functional departments and IT. Resolves complex questions/problems by fully understanding the underlying business issues and the technical options available to solve them.

Here’s what you’ll do:

  • Assist as requested to solve highly complex issues that do not lend themselves to conventional solutions and mentor other associates in creative problem solving.

  • Evaluate business requirements for enterprise business application integration within assigned area(s) and partner with business area(s) to understand and define user requirements.

  • Consult with associates in the business area(s) and/or research existing system documentation or procedures.

  • Use a variety of analytical techniques (i.e., query development, data modeling, workflow analysis, program code analysis) and/or brain-storming sessions to research and analyze business implications; document the results of analysis activities and make recommendations based on the results of analysis and information from business areas.

  • Lead and develop test strategies, schedules, test plans, testing and ensure documentation of test results; follow SOX auditing guidelines for application development, testing and implementation and maintain SOX documentation as required.

  • Lead and facilitate implementation strategies, plans and the execution of said plans.

  • Create, modify and maintain and schedule reports or procedures using various report writing tools.

  • Identify areas of potential risk and communicate such to the appropriate business areas/associates/management.

  • Lead and participate in meetings with business users, communicate with project teams and interface with cross-functional areas throughout the organization to devise systems that achieve business objectives.

  • Lead project teams and/or provide guidance and training to end users.

  • Maintain current knowledge of industry trends and best IT/Business Systems Analysis practices; make recommendations to improve current programs and processes.

  • May perform testing, assist with data setup and perform business operations for application implementation or business process development.

  • Additional responsibilities may be assigned as needed.

Here’s what you’ll need:

  • Bachelor's Degree (Required) Computer Science Business Administration required or equivalent combination of education and/or experience.

  • Over five years Information Technology experience.

  • Experience supporting Merchandising applications both from business and technology perspective.

  • Understanding of Grocery/Retail pricing methods, KPI's, etc. and how margins are determined & maintained across various categories.

  • Experience working on SaaS applications and relationship management with SaaS vendors.

  • Understanding of pricing applications such as NCR Emerald PHQ or similar.

  • Experience working on pricing optimization applications such as Revionics.

  • Experience working on applications integrations using Mulesoft, Sterling Integrator and Control-M.

  • Experience/knowledge of retail business (grocery preferred).

  • Knowledge of and experience with relational database modeling, SQL and SQL Query tools.

  • Strong verbal and written communication skills; ability to interact with various levels within the organization, including senior management, business areas and IT technical functions.

  • Strong organization, prioritization, analytical and problem-solving skills.

  • Must be detail oriented.

  • Ability to provide training or guidance to end users, good presentation skills.

  • Must have technical and business knowledge to resolve complex questions and issues and have the ability to engage in projects with variety and complexity.

  • Proficient with Microsoft Office (Word, Excel and PowerPoint).

  • May require occasional travel (up to 5%) based upon department and customer needs.

Physical Requirements:

The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

May be required to lift and/or move 20 pounds. The associate is frequently required to sit/stand/walk. While performing the duties of this position, the associate is subject to a typical office environment and is rarely exposed to outside weather conditions. Temperatures may vary for those subject to any of the following areas: computer/server room, print shop, production area). The noise level in the work environment is usually low to moderate but may be high in distribution settings. Travel requirements vary by assignment.

As part of our People First culture, SpartanNash is proud to offer a robust and competitive Total Rewards benefits package.

SpartanNash is an Equal Opportunity Employer, including disability and veteran, that celebrates diversity and believes employing a diverse workforce is key to our success. We are committed to providing equal employment opportunities to all individuals.

We are not able to sponsor work visas for this position.

Already Applied?



Our Winning Recipe training card

Putting People First

Just what do we mean when we say that SpartanNash has a People First culture? Helping others feel valued and recognized for their work, providing helpful feedback to help coworkers improve, and rewarding winning performance are all ways that we can – and do – live this culture on a daily basis.

Learn More About Our Culture

a man in a grocery store

Join Our Family

At SpartanNash, people matter. We want to hire and retain the best, then help them succeed. If that’s you, let’s find your next role at our food solutions company.

Search for jobs *