Skip to main content
a man and woman sitting at a desk with computers

Business Development Manager, National Accounts

At SpartanNash, we deliver the ingredients for a better life through customer-focused innovation. We do this for our supply chain customers and U.S. military commissaries, retail store guests and, most importantly, our Associates. In fact, we see a day when each will say, “I can’t live without them.”

Our SpartanNash family of Associates is 17,500 strong, ranging from bakery managers to order selectors; from IT developers to vice presidents of finance; from HR Business Partners to export specialists. Each of them plays an integral role in SpartanNash’s People First culture, Operational Excellence and Insights that Drive Solutions. Ready to contribute to the success of our food solutions company? Apply now!


850 76th Street S.W. - Byron Center, Michigan 49315

Job Description:

Position Summary:

This role is responsible for the strategic development of current customers and cultivating new customer business partnerships within DSD and Direct to Consumer solutions . This individual will work cross functionally to ensure we exceed our customers’ supply chain expectations. Provide value added solutions, programs & tools that fosters success in company’s business that differentiate us from our competitors. Effectively communicate with management customer performance and opportunity analysis that provide growth opportunities within assigned customer portfolio.

What You'll Do:

  • Engage in regular contact with customers to identify needs and provide integrated full scope solutions.

  • Ensure retailers understand all the services the Company provides.

  • Create and execute sales and marketing plans specific to individual retailer based upon consumer, category, and competitive insights that are aligned with the customer's strategy and focus on driving growth and market share.

  • Measure the success or failure of business-building initiatives and identify opportunity gaps that can be corrected as needed to ensure growth.

  • Assist with negotiating supply agreements that drive improved financials.

  • Prepare various analyses of customer performance, track inbound and outbound inventory trends, pricing management, and market share performance and opportunity; recommend change or future actions based on such analysis.

  • Provide management with updates on key account sales, programs, and services, and present new ideas to upper management to increase sales.

  • Work cross functionally to lead new customer onboarding implementation.

Here’s what you’ll need:

  • Bachelor's Degree (Required) in Marketing, Business Administration or related field or equivalent combination of education and experience.

  • Five years combined experience in sales, account management and/or portfolio management; experience with Consumer Packaged Goods (CPG) preferred and/or value-added fresh food to go preferred.

  • Experience in retail grocery management, wholesale, fresh food, or food industry environment preferred.

  • Excellent ability to prioritize and self-motivate.

  • Strong working knowledge of products and services, and industry trends.

  • Excellent oral and written communication skills, and interpersonal skills including a strong ability to present new ideas and persuade individuals and thrive on networking.

  • Strong financial acumen and analytical skills, including evaluating possible outcomes.

  • Proficient with Microsoft Office including Excel, Word and PowerPoint.

  • Ability to travel up to 25%.

Physical Requirements:

The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

May be required to lift and/or move up to 30 pounds frequently, and up to 50 pounds occasionally. The associate is required to stand and walk for extended periods of time and may bend, stoop, twist and turn frequently. While performing the duties of this position, the employee is subject to a typical retail store environment (varied temperatures) and is exposed to outside weather conditions. The noise level in the work environment is usually low to moderate. Travel requirements vary by assignment.


As part of our People First culture, SpartanNash is proud to offer a robust and competitive Total Rewards benefits package.

SpartanNash is an Equal Opportunity Employer, including disability and veteran, that celebrates diversity and believes employing a diverse workforce is key to our success. We are committed to providing equal employment opportunities to all individuals.

We are not able to sponsor work visas for this position.

Already Applied?



Our Winning Recipe training card

Putting People First

Just what do we mean when we say that SpartanNash has a People First culture? Helping others feel valued and recognized for their work, providing helpful feedback to help coworkers improve, and rewarding winning performance are all ways that we can – and do – live this culture on a daily basis.

Learn More About Our Culture

a man in a grocery store

Join Our Family

At SpartanNash, people matter. We want to hire and retain the best, then help them succeed. If that’s you, let’s find your next role at our food solutions company.

Search for jobs *